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Terms and Conditions

Terms and Conditions

This Platform is operated by Chaturvinshtihi Ayurveda Pvt Limited. This document, i.e., the Terms of Use (“Terms”) contains the terms and conditions between CHATURVINSHTIHI AYURVEDA PVT LIMITED (“we”, “our”, “us”) that owns and controls the brands known as ‘SATTVIK PLATE‘ and you, the user of the Platform (“User”, “you”, “your”). CHATURVINSHTIHI AYURVEDA Pvt Limited is a limited liability partnership incorporated under the Limited Liabilities Partnership Act, 2008 in India and having its registered office at shop 207 VTB landmark, Borhadewadi Dehu Moshi Road, Moshi 412105.

To make this reader-friendly, we have divided these Terms of Use into four sections. These are:

  • 1. Acceptance of the Terms
  • 2. Terms of Use of the Platform
  • 3. General Terms & Conditions of Sale
  • 4. Legal Terms & Conditions

1. Acceptance of the Terms

CHATURVINSHTIHI AYURVEDA Pvt Limited offers services and sale and delivery of its products through this Platform (“Services”), conditional to your acceptance of these Terms. Your acceptance of these Terms is essential for us to provide our Services safely and seamlessly, in accordance with the applicable law(s).

Please read these Terms very carefully. If you do not agree to these Terms, CHATURVINSHTIHI AYURVEDA will not be able to provide any of its Services to you. By accessing or viewing the Platform and/or using the Services, you represent that you have read the Terms and agree to be bound by the same.

These Terms, together with any other terms that you may agree to by reference, constitute a legally binding agreement (“Agreement”) between you and CHATURVINSHTIHI AYURVEDA.

We may amend/modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Platform. We will, wherever possible, attempt to notify you of any changes to the Terms by way of push notifications and/or pop-ups and/or e-mails. Your continued use of our Services will constitute your agreement to any changes we make.

If you do not agree to the Terms & Conditions as may be modified from time to time, you have the option to not avail or discontinue from availing our Services.

2. Terms of Use of the Website

Legal Age and Eligibility:

In order to avail of our Services on your own, you must be of legal age and eligible to enter into a binding contract with us, as per the laws applicable to you. In the event that you are a minor availing our Services, it will be assumed that you have the due authorization from your legal guardian to accept these Terms.

Corporate User:

If you are availing our Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity agrees to indemnify you and CHATURVINSHTIHI AYURVEDA for any violations of the Agreement.

Advertisement and Promotions:

By accessing our Platform, you agree that we can display events or promotional offers relating to our products and Services.

Restrictions:

When using our Platform, you undertake not to:

  • Post, upload or otherwise transmit or link to content that is: unlawful; threatening; abusive; obscene; vulgar; sexually explicit; pornographic or inclusive of nudity; offensive; excessively violent; invasive of another's privacy, publicity, contract, or other rights; tortious; false or misleading; defamatory; libellous; hateful; or discriminatory;
  • Violate the rights of CHATURVINSHTIHI AYURVEDA or others including patent, trademark, trade secret, copyright, moral rights, privacy, publicity, or other proprietary rights;
  • Harm minors in any way;
  • Impersonate or attempt to impersonate any person or entity;
  • Introduce or engage in activity that involves the use of viruses, bots, worms, or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of or access to a computer, digital network or a computer network;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the Platform software;
  • Interfere with, damage, disable, disrupt, impair, create an undue burden on, or gain unauthorized access to the Platform, including our servers, networks, or accounts;
  • Use technology or any automated system such as scripts, spiders, offline readers, or bots in order to collect or disseminate usernames, passwords, e-mail addresses, or other data from the Platform, or to circumvent or modify any security technology or software that forms part of the Platform;
  • Send or cause to send (directly or indirectly) unsolicited bulk messages or other unsolicited bulk communications of any kind in manner whatsoever including through the Platform;
  • Solicit, collect or request any personal information for commercial or unlawful purposes;
  • Post, upload, or otherwise transmit an image or video of another person;
  • Download, save or share any images, descriptions, etc. being part of the Platform Content (as defined below) or copy, manufacture, or sell any of our designs, for any reason whatsoever, or use our Services for commercial purposes;
  • Use the Platform in a manner inconsistent with any and all applicable laws;
  • Attempt, facilitate, or encourage others to do any of the foregoing.

CHATURVINSHTIHI AYURVEDA reserves its right to restrict, suspend or terminate your access or use of the Platform for violation of any of the aforesaid restrictions or for any other unlawful or inappropriate conduct.

Pricing:

It is possible that prices may be inaccurately displayed on the Platform due to system or typographical errors, despite our attempts to avoid these errors. CHATURVINSHTIHI AYURVEDA is not bound by any inadvertent errors or inaccurate advertised prices. We reserve the right to correct any and all errors in the prices, and/or modify the prices without notice at any time. In the event an order is placed at a price that is lower than the actual price of the product, CHATURVINSHTIHI AYURVEDA shall have the discretion to cancel the order and request the customer to re-order the product or pay the amount of price difference to us.

We do not negotiate prices on our products and all our prices are final.

Intellectual Property Rights and Grant of Rights:

For purposes of this Agreement “Platform Content” shall mean all information and/or content that you see, hear, or otherwise experience on the Platform including but not limited to product designs, text, graphics, images, software, audio, video, stills, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Platform.

All the products and the Platform Content are the property of CHATURVINSHTIHI AYURVEDA and are protected by Indian and international copyright, trademark, and other laws. We own or have the license to use all of the intellectual property rights relating to the Platform Content and the products, including their designs. You agree that by virtue of your use of our Platform or Services, you do not acquire any intellectual property rights vested with CHATURVINSHTIHI AYURVEDA.

We hereby grant you a limited license to access and make personal use of our Platform, subject to conditions, inter alia, in this section 2.

You may not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, transmit, broadcast, or otherwise exploit the Platform Content, the products, designs, or any portion thereof (including any third-party content or material or work), except as expressly permitted in these Terms, without our express prior written consent.

CHATURVINSHTIHI AYURVEDA reserves all rights not expressly granted herein.

Third-Party Websites:

We may include links on our Platform to third-party websites that we do not operate or control in any way. Access to any other website from our Platform is at your own risk and we are not responsible for the availability, content, or any other aspect of any such websites. We do not recommend, endorse, or warrant any content, product, service, or opinion offered on any third-party website(s).

Communications:

You consent to receive communications from us electronically, including but not limited to e-mails, SMS, and push notifications, etc. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. To opt out of receiving electronic communications from us, please email us at info@sattvikplate.com.

3. General Terms & Conditions of Sale

These General Terms & Conditions of Sale shall apply to any sale of products or services from the Platform by CHATURVINSHTIHI AYURVEDA to you.

Orders:

By placing an order with CHATURVINSHTIHI AYURVEDA, you agree that you are submitting a binding offer to purchase a product or service under these Terms & Conditions. Any order placed by you is subject to acceptance by CHATURVINSHTIHI AYURVEDA. We reserve the right, without prior notice and without assigning any reason, to cancel or limit the order quantity of any product or service, even after your receipt of order confirmation or payment receipt.

Product Descriptions:

CHATURVINSHTIHI AYURVEDA attempts to be as accurate as possible with the product descriptions. However, CHATURVINSHTIHI AYURVEDA does not warrant that the product descriptions or other content of this Platform is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in an unused condition.

Returns and Refunds:

Please refer to our Return and Refund Policy for detailed information on our process and criteria for returns and refunds.

Shipping and Delivery:

We make every effort to ship your order within the estimated delivery time provided at checkout. However, delays may occur due to unforeseen circumstances. CHATURVINSHTIHI AYURVEDA is not liable for any such delays but will endeavor to inform you of the same.

Payments:

You agree to pay the full price of the products or services ordered by you, plus any applicable taxes, and shipping charges at the time of your order. We accept various payment methods, including credit cards, debit cards, and online payment options.

In case of payment failure, CHATURVINSHTIHI AYURVEDA reserves the right to refuse or cancel your order.

4. Legal Terms & Conditions

Disclaimer of Warranties:

The Platform and all information, content, materials, products, and services included on or otherwise made available to you through the Platform are provided by CHATURVINSHTIHI AYURVEDA on an "as is" and "as available" basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of the Platform or the information, content, materials, products, or services included on or otherwise made available to you through the Platform, unless otherwise specified in writing. You expressly agree that your use of the Platform is at your sole risk.

Limitation of Liability:

CHATURVINSHTIHI AYURVEDA will not be liable for any damages of any kind arising from the use of the Platform or from any information, content, materials, products, or services included on or otherwise made available to you through the Platform, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Indemnification:

You agree to indemnify and hold CHATURVINSHTIHI AYURVEDA and its affiliates, directors, officers, employees, agents, licensors, and suppliers harmless from and against any and all claims, losses, liabilities, damages, costs, and expenses (including attorney’s fees) arising from or related to your use of the Platform or your violation of these Terms.

Governing Law:

These Terms and your use of the Platform shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Severability:

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and all other provisions of these Terms shall remain in full force and effect.

Entire Agreement:

These Terms, along with our Privacy Policy and any other terms referenced herein, constitute the entire agreement between you and CHATURVINSHTIHI AYURVEDA with respect to your use of the Platform and the Services provided by us and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

Termination:

CHATURVINSHTIHI AYURVEDA reserves the right to terminate your access to the Platform or any part thereof at any time, without notice, for any reason whatsoever.

Contact Information:

If you have any questions or concerns regarding these Terms, please contact us at info@sattvikplate.com.